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【Important】Terms of useNotice of Privacy policyRevision

Thank you very much for always using the "Chiikawa Market."
In order to make our site safer and more secure for you to use, we will be revising "Terms of use" and "Privacy policy" effective Wednesday, May 13, 2026, in connection with the expansion of our services.
The main changes are as follows. We kindly ask that all customers take a moment to read them carefully.

● Revision date

Wednesday, May 13, 2026

● Details of the revision

[Main changes to Terms of use]

  • Added provisions regarding "e-gift": We have added the terms and conditions for using "e-gift," which allows purchased items to be gifted to a third party (including deadlines for registering the delivery address, etc.).
  • Added provisions regarding overseas services and overseas forwarding services: We have clarified the terms when using "Global-e" for overseas delivery, as well as the disclaimer and return rules when customers use overseas forwarding services themselves.
  • Added and strengthened prohibited items: To ensure all customers can enjoy shopping fairly, we have explicitly stated prohibited acts such as the use of automated purchasing tools and robots, unauthorized access, and applications for multiple accounts on purpose.
  • Detailed sales contract and return/exchange rules: We have made the descriptions more detailed regarding when a sales contract is concluded in your order (at the time of shipment of the product), cancellation fees if the product cannot be received, and the conditions for returns and exchanges in the case of initial defects or other contract nonconformity.
  • Other: We have organized and clarified the disclaimer for damages, the terms of use for the Inquiry window (in principle, only by the本人/registered user), and other various provisions.

[Main changes to Privacy policy]

  • Clarified the information collected and the purpose of use: We have specified in more detail the items of personal information collected by the site (including identifiers, etc.) and the purposes for which they are used.
  • Added details regarding provision to third parties (including third parties overseas): We have clarified information provision to entities such as "Shopify Inc. (Canada/Singapore)," which forms the basis of the system, and "Meta Inc. (U.S.)," for advertising distribution, including the names of the countries concerned and information about protective measures based on laws and regulations.
  • Added descriptions of access analysis and information collection modules: We have detailed the explanations regarding information collection and ad delivery using cookies, Google Analytics, and Meta Pixel.
  • Added descriptions regarding disclosure requests and correction procedures, etc.: We have newly added items concerning requests for disclosure of personal information based on laws and regulations (including specified fees) and procedures for correction and suspension of use, etc.

You can view the full text of the revised Terms of use and Privacy policy here.

Terms of use (revised on Wednesday, May 13, 2026)

Privacy policy (revised on Wednesday, May 13, 2026)

* If you use "Chiikawa Market" on or after the revision date, you will be deemed to have agreed to the revised Terms of use and Privacy policy.
We kindly ask for your understanding.

We look forward to your continued patronage of Chiikawa Market.

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