Notice of the Introduction of AI Chat Support

Thank you very much for your continued patronage of Chiikawa Market.

To improve customer convenience, we have now introduced an AI chat support system that uses generative AI.

If you enter your questions into the chat, it will automatically respond 24 hours a day, 365 days a year. It also supports multiple languages, including Japanese.
Please feel free to use it for questions about how to use the site or about purchases.

Even if your shipping address changes, support is available through the AI chat support, so please make use of it.
* Orders that can be changed through AI chat support are limited to those for which shipping fees do not increase, and only before the shipping procedure has been completed.

We will continue to listen to our customers’ voices and strive to provide even better service.
We encourage you to take advantage of this new feature.

We appreciate your continued support of Chiikawa Market.